Policy
Privacy Policy
We respect your privacy and are committed to protecting your personal data.
We collect information you provide directly, such as:
- Name, email, and contact information
- Address and payment details
- Booking preferences and tour history
- Communication preferences
- Device and usage information (via cookies)
Your information is used to:
- Process your bookings and payments
- Send tour confirmations and updates
- Provide customer support
- Improve our services based on your feedback
- Send promotional offers (with your consent)
- Comply with legal obligations
We Do NOT Share Your Data
We never sell, rent, or share your personal information with third parties.
Data Protection
All data is encrypted using SSL/TLS protocols and stored securely on protected servers.
Payment Information
Payment details are processed through secure payment gateways (Stripe) and never stored on our servers.
Service Providers
We only share data with trusted service providers (payment processors, email services) who are bound by confidentiality agreements.
You have the right to:
- Access your personal information
- Update or correct your data
- Request deletion of your data (Right to be Forgotten)
- Opt-out of promotional communications
- Export your data in a structured format
To exercise these rights, contact us at privacy@heritagewalks.com
For privacy-related questions or concerns, please contact:
Email: privacy@heritagewalks.com
Response Time: Within 5 business days